Audio sound driver for hp envy2/9/2022 This appears to be the best and most likely solution to date. It has been complicated by the fact that there is a Bang & Olufsen Audio Control, Realtek components, a Radeon Graphics Controller, Windows and Windows Update process - multiple hands in the pie. In fact, this is a driver, or driver conflict issue and the problem has been in locating and verifying the correct, good driver to use. They see it as a "software" problem and try to charge users/owners an additional fee as a result. HP has not been able to solve this issue. The sound on the Envy x360 is controlled by the Radeon Graphics controller (yes, sound controlled by graphics). AUDIO SOUND DRIVER FOR HP ENVY DRIVERSThis version either is not fully functional or is quickly replaced by Microsoft or Realtek drivers when system Updates are made. The crux of the problem appears to be that the 15m-ee0013dx HP Envy x360 laptop is shipped with a minimalistic graphics driver version - a "lite" version, if you will. The information is anecdotal and appears to be unsupported by HP. This suggested fix is a compilation of information and advice received from other HP Envy users, most notably from Blyat, who really seems to have figured this out. The issues seems common to most HP Envy machines recently produced (since, say, July 2020). The issue is that the MIC and Speakers fail intermittently during Video Chat (Zoom, Skype) calls and occasionally "lock up" while emitting a loud noise (sometimes high pitch, sometimes a buzz) from the speakers. this is an extremely popular laptop and many will blame AMD for these issues.ĪUDIO DRIVER ISSUES ON HP Envy x360 15m-ee0013dx laptop computers with AMD Ryzen CPU and AMD Radeon Graphics card. The machine and 4500U is FANTASTIC but AMD's image will be extremely hurt by these stupid software issues. I have purchased about 15-20 of these machines for friends and family and they are all experiencing this issue as of a few weeks ago. This has been an extremely annoying and rage inducing issue that will hurt AMD's image if not fixed.
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